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Privacy Policy

How Miller Contract Security Advisory collects, uses, and protects your personal information

Last Updated: November 26, 2024

1. Introduction

Miller Contract Security Advisory ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

Your Privacy Matters: Given the sensitive nature of security compliance work, we maintain the highest standards of confidentiality and data protection in all aspects of our operations.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us or engage our services, we may collect:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and position
  • Information about your security compliance needs
  • Communication preferences
  • Any other information you choose to provide in correspondence or consultations

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • General geographic location

2.3 Client Project Information

During consulting engagements, we may handle sensitive information including:

  • Security policies and procedures
  • Personnel security information (handled per government requirements)
  • Facility security details
  • Compliance documentation
  • Contract-related information

3. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide security consulting services, assessments, and support
  • Communication: To respond to inquiries, schedule consultations, and provide project updates
  • Website Improvement: To analyze website usage and improve user experience
  • Professional Obligations: To fulfill our duties as security consultants, including compliance with government security requirements
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 General Policy

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.2 With Your Consent

We may share information when you have given explicit permission to do so.

4.3 Government Agencies

When providing security compliance services, we may need to share certain information with federal agencies such as PSPC, RCMP, or CSIS as required for security clearance processing or compliance verification.

4.4 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or security issues
  • Protect personal safety

4.5 Professional Service Providers

We may share information with trusted service providers who assist in our operations (such as website hosting), provided they agree to keep the information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission and storage
  • Access controls and authentication
  • Regular security assessments
  • Employee confidentiality obligations
  • Secure disposal of sensitive information

Security Note: As security compliance professionals, we apply the same rigorous standards to protecting your information that we recommend to our clients.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or professional standards. Client project information is retained in accordance with:

  • Contract Security Program requirements (typically 7 years)
  • Professional record-keeping standards
  • Applicable federal and provincial laws

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and professional retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

Our website uses minimal tracking technologies. We do not use advertising cookies or sell your browsing data. Any analytics we use are solely for improving website functionality and user experience.

9. Third-Party Links

Our website may contain links to third-party websites (such as government resources or professional associations). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Miller Contract Security Advisory
Email: [email protected]
Phone: (613) 731-5178
Location: Ottawa, Ontario, Canada

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to clients (for significant changes)

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

13. Applicable Law

This Privacy Policy is governed by the laws of Canada and the Province of Ontario. We comply with:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial privacy legislation where applicable
  • Government security regulations regarding handling of sensitive information

14. Consent

By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

This Privacy Policy was last updated on November 26, 2024. If you have any questions about your privacy or this policy, please don't hesitate to contact us.

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